Posts Tagged ‘customer communication’

Don’t turn your back on your customers

CULTIVATE TurnBack

Do you stop communicating with your customers after they buy your company’s products or services? If so, you’re missing a big opportunity to boost your bottom line by RETAINING them. When someone buys your products, it doesn’t mean their customer journey has come to an end. It’s actually just beginning. Now’s the time to rethink…

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Give your customers a big ol' "bro hug!"

The Bro Hug

When you see an old friend, do you give them a handshake or a ‘bro hug’? Of course, if you’re under 30 years old, you give them a hug to let them know that you’ve missed them and you appreciate them. It’s more intimate than a traditional handshake. What’s a ‘bro hug’? It’s a visible…

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